It doesn’t matter what type of business you own – be it a small business or a Fortune 500 company – every business activity is extremely reliant on communication. Whether it’s for your sales, HR, customer service, administration, or research and development department, what you require is an effective and efficient communication platform.
With unified communication solutions, you can integrate everyday business applications and communication tools such as voice, video, messaging, mobility, web conferencing, screen sharing, etc, providing support to your employees and ensuring a seamless user experience. There are a number of vendors in the market that offer united communications, but how do you know the right one that will suit your business?
This is where CISCO UC stands apart. In addition to improving customer service, Cisco Unified Communications Manager increases revenue and profitability for SME’s. With Cisco Unified Communications Manager, employees, customers, and partners can communicate more effectively, resulting in improved customer service and increased productivity. Benefits include a better user experience and adoption, flexibility in management and implementation, and support for customer-centric initiatives your business may have today or in the future.
Let us take a look at three key applications that CISCO UC offers and why it is a good option for you?
1. Communicate effectively with collaboration tools like Workstream collaboration: A Cisco UC solution helps your teams work more efficiently and effectively through an immersive, rapid-response collaboration mode. Combining CISCO’s advanced tools, such as voice, instant messaging, and integrated video conferencing capabilities, with basic telephony needs allows organisations to leverage the existing infrastructure while gaining the added flexibility of cloud technologies.
Clearly, this seamless integration between tools provides users with a quick experience that enhances teamwork and real-time collaboration.
This can be used to help make communication more effective which is important for efficiency as well as security.
2. Flexibility and scalability through hybrid deployment: CISCO UC’s collaboration tools are offered via cloud-based services. CISCO has a hybrid deployment model that can fully satisfy the digital workplace expectations.
CISCO’s UC solutions support the flexibility and scalability you need to satisfy end-user needs without having to reinvest in infrastructure to support this growth. The hybrid solutions also let customers integrate with cloud services for team collaboration, conferencing, and calling. In an era of increasing flexibility and scalability, UC Solutions designed by Cisco are designed to meet these requirements as users increasingly demand the ability to move seamlessly between the two platforms.
3. Security: As companies move to online unified communications, their integration with the internet becomes more and more sophisticated. A great deal of information must be protected from the wrong people, like hackers, DDoS attacks, fraud, and other acts of malice.
Cisco UC managed services implement policies and procedures to prevent this from happening. Putting in place security procedures not only ensures the security of the system during deployment but also eliminates security problems before they become a threat. The security features include advanced malware protection, advanced firewalls, adaptive security device managers, and other security products to keep your network protected.
Finding a system that employs the newest advances and is still within your budget is no longer a difficult undertaking, thanks to CISCO Unified Communications. If you have any questions about the Cisco UC or need more information, contact us.